Awakening Through Horses is committed to safeguarding the privacy of our website visitors. Please take the time to read our website privacy policy.
This policy applies to where Awakening Through Horses is acting as a data controller with respect to the personal data of our website visitors that they provide to us through the use of an email form, newsletter sign up form and user registration.
Upon your first visit to the website, we will ask for your consent to use cookies. These cookies can help enhance your browsing experience on our website. You can read more about our use of cookies on our Cookies Policy.
Our website has been secured using an SSL certificate. This means that your connection between your device and the website server is fully encrypted which will prevent attackers from stealing your information.
In this policy, “we”, “us” and “our” refer to Awakening Through Horses.
How we use your personal data
Awakening Through Horses takes your privacy seriously, in line with the requirements of the General Data Protection Regulations (GDPR) 2018.
As such, there is a lawful basis for us to hold and process your personal details as this is legitimate for our work, however we are required to tell you:
- – what data we collect from/about you
- – what we will use that data for
- – how we will store the data
- – how you can get access to your data
- – how we will dispose of the data
The data we collect from/about you and what we will use the data for
Contact form
The data that you submit through a contact form on this website will be used exclusively by Awakening Through Horses . This data will be solely used to respond to your message that has been submitted. This data will be kept securely for the duration of the contact between you and Awakening Through Horses. At any time, you can request that this data is removed from our records and destroyed. When you fill in the online contact form on our website, the type of information we collect includes your name, email address, mobile phone number, how you heard about us, and whether you would like to receive our newsletter. We are committed to protecting your privacy and will only use the information that we collect about you lawfully, and never pass it on or sell it to third parties. This information is not retained longer term once your enquiry has been answered.
Client registration form
When you make a booking with us for a session with the horses, we will require you to complete a client registration form. This form will be sent to you via email. It provides us with the following details: name, address, mobile number, email, emergency contact details, date of birth, relevant health information, and what you hope to get help with during the session.
Client registration forms, and any notes taken after the sessions, are stored in a secure, locked cupboard. Client notes are kept for seven years. Session notes are brief, handwritten, and made at the end of each session. The notes are a way of recording what happens in our collaborative work together so that a safe, ethical service is provided.
Newsletter mail outs
We collect information from you when you sign up for our newsletter. The type of information we collect includes name, mobile phone number, email address, how you heard about us, and what you would like to know more about. We use an external third party to send you our newsletter called Mail Chimp, which is a third-party emailing service. To see their privacy policy, click here: https://mailchimp.com/legal/privacy/
Our newsletter informs subscribers about updates with the horses, events, and blog posts. At any time, you can request to be removed from our email / newsletter lists either by contacting us by email, telephone, or by the use of the unsubscribe link present on the emails.
Keeping your data up to date
We have a duty to keep your personal data up to date and accurate so from time to time we will contact you to ask you to confirm that your personal data is still accurate and up to date. This will be done via our newsletters. If there are any changes to your personal data (such as a change of email address) you can easily update this data following a link in the newsletter or via our contact form.
Confidentiality
All client sessions are confidential. The only exceptions to sharing data with a third party are:
- – if obliged to share information by a court of law.
- – when expected, by law or professional association, to break confidentiality where there is. a risk of serious harm to you as a client or supervisee, or to the safety of others.
- – if children or vulnerable adults are involved and at risk. In such a situation contact would be made with your GP, the emergency or social services, as necessary.
- – to protect the personal safety of users of https://awakeningthroughhorses.co.uk, the website, or the public.
- – where required to comply with Safeguarding legislation, Child and Vulnerable Adult Protection, Traffic, Money Laundering, and Terrorism legislation.
In all these situations we would endeavour to contact and discuss this with you beforehand.
How we will protect and store your data
Awakening Through Horses takes all reasonable steps for data security purposes, which conform to GDPR standards (General Data Protection Regulations). We are registered in our company name, Awakening Through Health Ltd., with the Information Commissioner’s Office (ICO registration number ZA798214).
These standards are applicable to our data systems, as well as written records.
How we will dispose of your data
Client registration forms and any session notes are kept for 7 years in accordance with guidelines provided by our insurance company and regulating bodies. After that time, paper copies will be shredded, and digital data deleted.
Anonymous Information
- In addition to the use of personal information, https://awakeningthroughhorses.co.uk may also gather anonymous information which may be used by Awakening Through Horses . This information is collected through “traffic data” and may entail the use of Cookies and IP addresses or other computer related means.
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Awakening Through Horses uses such traffic data to help determine how our users use parts of the website so we can analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use to deliver a better experience for you. IP addresses and other traffic data are not linked to personally identifiable information.
- Awakening Through Horses uses such traffic data to help determine how our users use parts of the website so we can analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use to deliver a better experience for you. IP addresses and other traffic data are not linked to personally identifiable information.
Your Rights
- Under the General Data Protection Regulation, all users have specific rights regarding their data that has been submitted through this website. You can contact Awakening Through Horses to:
- Request access to the information that Awakening Through Horses holds about you.
- Correct any information that Awakening Through Horses holds about you.
- Request to have your data erased that Awakening Through Horses holds about you.
Contact us to resolve issues with your data
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Should you need to contact Awakening Through Horses to update your data or to have your data removed from our systems then please contact us using the details on our contact page.